New Service Enhancement - Confirm Your Transaction with 'SMS' Notification
We are pleased to introduce ‘SMS’ notification service of SmartTraveller Insurance to you. With effect from 19 July 2011, a ‘SMS’notification will be sent to the mobile phone of the individual policyholder when you successfully take out SmartTraveller via the web-based platform SmartLinkXR system for your customer. This new service from AXA will enable notification of policy number and emergency hotline to our mutual customers, and make it handy for our customers to retrieve such important information in case of need during their journey. It is another solid proof of our commitment in customer centricity.
The new service includes the following main features:
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Easily retrieve policy number and hotline for emergency use
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No additional registration to the service is required
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New channel to keep Policyholders informed
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Save the time in sending notification / confirmation of cover to policyholders
Should you have any enquiries about the service enhancement, please contact us and our Account Executives will be happy to assist you.
