Hospitalization Claim Procedure
If you have been hospitalized and need to claim the relevant expenses, please provide promptly the following information:
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A completed "Hospitalization & Surgical Claim Form" (Section I to be completed by yourself and Section II by your attending physician)
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The original hospital settlement/receipt(s)
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Doctor's referral if you claim for expenses for specialist treatment
Remark: the above documents must be submitted within 90 days from the date of your discharge from hospital
Outpatient Claim Procedure
If you have received outpatient medical treatment and need to claim the relevant expenses, please promptly the following information:
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A completed "Outpatient Claim Form"
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The original receipt(s) showing the date of treatment, patient's name, and diagnosis with your attending physician's stamp and signature
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Referral letter by a registered medical practitioner if you claim expenses for specialist, x-ray & lab test or prescribed medicines subject to benefit provided
Remark: the above documents must be submitted within 90 days from the date of consultation
Dental Claim Procedure
If you have been received dental treatment and need to claim the relevant expenses, please provide promptly the following information:
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A completed "Dental Claim Form"
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The original dental bill(s)/receipt(s) with diagnosis and/or operation performed duly certified by the attending dentists
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Written referral by registered dentist for laboratory tests/x-ray, if applicable
Remark: the above documents must be submitted within 90 days from the date of dental treatment
