Basic Plan - Hospitalization Claim Procedure
If you have been hospitalized and need to claim the relevant expenses, please provide promptly the following information:
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A completed "Hospitalization & Surgical Claim Form" (Section I to be completed by yourself and Section II by your attending physician)
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The original hospital settlement/receipt(s)
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Doctor's referral if you claim for expenses for specialist treatment
Remark: the above documents must be submitted within 90 days from the date of your discharge from hospital
Optional Cover - Outpatient Claim Procedure
If you have received outpatient medical treatment and need to claim the relevant expenses, please promptly the following information:
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A completed "Outpatient Claim Form"
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The original receipt(s) showing the date of treatment, patient's name, and diagnosis with your attending physician's stamp and signature
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Referral letter by a registered medical practitioner if you claim expenses for physiotherapy & chiropractic treatment, x-ray & lab test or prescribed medicines subject to benefit provided
Remark: the above documents must be submitted within 90 days from the date of consultation
Optional Cover - Dental Claim Procedure
If you have been received dental treatment and need to claim the relevant expenses, please provide promptly the following information:
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A completed "Dental Claim Form"
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The original dental bill(s)/receipt(s) with diagnosis and/or operation performed duly certified by the attending dentists
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Written referral by registered dentist for laboratory tests/x-ray, if applicable
Remark: the above documents must be submitted within 90 days from the date of dental treatment
