To help your claim processed promptly, please provide the following information:
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A completed claim form including a full description of the incident in respect of which you are claiming
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Photos showing the extent of the damage; for burglary claims, photos showing the point of entry into and exit from the premises
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The original loss/damage report from relevant authorities e.g. the police, including the police report number and the address of police station, if applicable
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Original supporting documents showing the value of the lost/damaged item(s)/cash claimed
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If the damaged property can be repaired, the original repair receipt(s) or
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If the damaged property needs to be replaced, the original purchase receipt(s) and replacement quotation(s)/receipt(s)
N.B. Please keep all damaged property available for inspection by insurers
