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To help your claim processed promptly, please provide the following information:
  • A completed claim form including a full description of the incident in respect of which you are claiming irrespective of whether a claim has been received from the third party or not
  • A copy of the internal incident report from building management. If possible, please also detail any remedial action taken after the incident
  • Photos showing the scene of the accident and extent of third party property damage and/or bodily injury, if possible
  • Any third party correspondence, summons or writs. Please note that any such correspondence should be forwarded to us immediately unanswered.

N.B. No liability should be admitted or offer or promise of payment made to the third party without the company's approval

For enquiry, please email to enquiry.claims@axa-insurance.com.hk

 
Liability Insurance
 
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(852) 2523 3061
(852) 2810 0706