Marine Cargo Claim
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A completed "Marine Cargo Insurance Claim Form"
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Original insurance policy
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Original Bill of Lading or Contract of Carriage
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Invoice, packing list, and inventory list, if any
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Documentary evidence or photographs of the damaged item, if any
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Estimates for repair or replacement invoice or damaged item
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Your claim letter against carrier / forwarder and their reply
N.B.
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For claims not exceeding $5,000 no survey is required.
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For claims exceeding $5,000 please report the loss to us in order that we may arrange survey or examine the goods and issue a survey report. Survey fees are customarily paid by the claimant in advance and included in the claim against the insurers.
Public Liability Claim
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A completed "Third Party Liability Accident Report" including a full description of the incident in respect of which you are claiming irrespective of whether a claim has been received from the third party or not
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Photos showing the scene of the accident and extent of third party property damage and/or bodily injury, if possible
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Any third party correspondence, summons or writs. Please note that any such correspondence should be forwarded to us immediately unanswered.
N.B.
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No liability should be admitted or offer or promise of payment made to the third party without the company's approval
Remark:
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All amounts are in Hong Kong Dollars