To help your claim processed promptly, please provide the following information:
Hospital and Surgical Claim
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A completed "Hospitalization & Surgical Claim Form"
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The original hospital / medical bill(s) / receipt(s) with diagnosis and/or operation performed duly certified by the attending physician
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Written referral by registered doctor for laboratory tests / x-ray / specialist consultation, if applicable
Outpatient / Dental Claim
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The original medical receipt(s) showing the date of treatment, patient's name, and diagnosis / type of dental treatment with the attending physician's / dentist's stamp and signature; the policy number and the name of the Insured must be clearly written on the back of the receipt(s)
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Written referral by registered doctor for laboratory tests / x-ray, if applicable
For enquiry, please email to enquiry.claims@axa-insurance.com.hk
